Refund & Cancellation Policy

1 Subscription Overview

ToolStackly provides a suite of 22 high-performance, in-browser utilities that are completely free to use. To support independent development and offer an enhanced experience, we offer an optional paid tier called ToolStackly Pro.

ToolStackly Pro includes watermark-free document exports, complete removal of third-party advertisements, and priority processing. Subscriptions are billed on a recurring basis (monthly or annual, as chosen at checkout) through our authorized merchant of record and payment processors (such as Lemon Squeezy, Stripe, or Razorpay).

2 How Subscription Cancellations Work

You are in full control of your subscription. There are no long-term commitments, retention traps, or cancellation penalties:

• Cancel Anytime: You can cancel your subscription at any moment via the self-service customer portal link provided in your order receipt email, or by emailing us directly at roshanbalaji9@gmail.com.
• Access Retention: When you cancel, automatic billing renewal stops immediately. You retain complete access to all ToolStackly Pro features until the conclusion of your current paid billing cycle.
• No Surprise Renewals: Once cancelled, you will never be charged again unless you voluntarily decide to resubscribe.

3 14-Day Money-Back Guarantee & Refund Policy

We want you to be completely satisfied with your purchase. We offer a clear, transparent 14-day refund policy:

How to Request a Refund:

1. Send an email to roshanbalaji9@gmail.com with the subject line Refund Request - [Your Order ID or Account Email].
2. Include the email address associated with your Google sign-in or payment receipt.
3. Our team will process your refund request within 24 to 48 business hours.

Once issued, refunds are credited back to your original payment method (credit card, debit card, UPI, or PayPal). Bank processing times typically take between 3 to 7 business days depending on your financial institution.

4 Renewals & Subsequent Billing Cycles

After the initial 14-day period, monthly and annual renewal charges are generally non-refundable unless required by applicable consumer protection laws in your jurisdiction. However, if you experienced an accidental renewal or technical issue that prevented you from using the service, please reach out to us at roshanbalaji9@gmail.com and we will evaluate your situation in good faith.

5 Payment Processing & Security

ToolStackly partners with globally accredited, PCI-DSS Level 1 compliant payment platforms (including Lemon Squeezy and Stripe) to securely process all transactions. ToolStackly never collects, stores, or sees your payment card numbers or bank credentials. All transactions are encrypted with 256-bit SSL/TLS encryption.

6 Contact & Dispute Resolution

Before initiating a chargeback or payment dispute with your bank or credit card company, please reach out to us directly. Chargebacks can result in account delays, whereas our support team can issue direct refunds and resolve billing issues swiftly and smoothly.